Becky was hired as General Manager for Harlequin Fulfillment Services in summer 2015. Becky is responsible for P&L of business operations, including warehouse operations, direct mail, digital printing, customer service, technology, finance and human resources.
Harlequin Fulfillment Services (HFS) is a 3rd party logistics and marketing services division owned by Harlequin Enterprises Limited which is one of the world’s leading publishers of books for women. Our 400,000 sq. ft. distribution center located near Buffalo, NY, is equipped with the latest technologies to ensure fast, efficient, and reliable fulfillment. HFS uses its market-proven systems and services to provide the highest quality fulfillment to its direct marketing clients and their customers.
By integrating technology, fulfillment, and customer care, HFS can provide turnkey solutions that are fast and efficient. Our services include, B2C and B2B order fulfillment; Inventory management; Returns processing; Custom print and letter shop services and Customer contact solutions that support all time zones
Prior to this Harlequin, Becky spent 20+ years in the Newspaper Publishing business. Formerly with Advance Central Services Alabama as President. She oversaw all general and operations management including circulation, production, finance and accounting, human resources, technology and strategic sourcing functions. Prior to joining ACS – Alabama, Becky had an accomplished 20-year career at the Tribune Company, where she led complex operational environments through technological and industry change. She served as Senior Vice President of Manufacturing for the Tribune Publishing Company and Senior Vice President for Manufacturing and Distribution for the Chicago Tribune Media Group. In addition, she held other leadership roles during her career including Vice President of Operations and Vice President of Circulation, Operations and Technology.
A graduate of the Rochester Institute of Technology (RIT), Becky has a BS in Print Production Management. She also earned an MBA from the Kellogg Graduate School of Management from Northwestern University. She is a member of the President Advisory Council for Rochester Institute of Technology.
She, her husband, Todd, and their twin 13-year old boys, Gavin and Nate, live in Clarence Center, New York.